Terms & Conditions

Terms and Conditions for The Camara Collection

Effective Date: January 14, 2024

Welcome to The Camara Collection! By purchasing products on our website, www.thecamaracollection.com, you agree to the following terms and conditions. Please read them carefully.

1. Product Understanding

By making a purchase, you acknowledge that you have thoroughly read the product description and understand the features, specifications, and characteristics of the hair products and accessories you are ordering. All items, including wigs and extensions, are clearly described on the website, and it is your responsibility to review this information before making a purchase.

2. Return and Exchange Policy

You agree to comply with our return and exchange policy as outlined on our website. This policy details the eligible return periods, conditions for exchanges, and any associated fees. Familiarize yourself with these terms to ensure a smooth process during a return or exchange. Products must be unused, unworn, and in their original condition to qualify for a return or exchange.

3. Order Changes and Cancellations

Once an order is submitted, no changes or cancellations can be made. This includes, but is not limited to, changes to items, shipping addresses, and other order details. Please review your order carefully before finalizing the purchase. If you need further assistance, contact us at contact@thecamaracollection.com.

4. Shipping Information

The Camara Collection is based in Ontario, Canada, and we offer dropshipping through our warehouses located in China and California. Shipping details, including estimated delivery times and costs, are provided during the checkout process. Shipping times may vary based on your location and product availability. Please review all shipping information before completing your purchase. We are not responsible for customs fees or duties that may apply to international shipments.

5. Quality Assurance

We are committed to delivering high-quality hair products. If you believe you have received a defective or damaged item, please refer to our return and exchange policy for instructions on how to address the issue. Claims for defective products must be made within the time frame specified in our return policy.

6. Intellectual Property

All content on The Camara Collection website, including images, text, and logos, is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit written consent. Unauthorized use of any material may result in legal action.

7. Privacy Policy

Your privacy is important to us. Review our Privacy Policy to understand how we collect, use, and protect your personal information when you interact with our website.

8. Governing Law

These terms and conditions are governed by the laws of Ontario, Canada. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts located in Ontario.

9. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at contact@thecamaracollection.com or call us at (613) 415-5425.

By completing your purchase, you confirm that you have read, understood, and agreed to these terms and conditions.

Thank you for choosing The Camara Collection!